Legal

Privacy Policy

Last Updated: January 1, 2025

This policy describes how InfoSearch Media, Inc. collects, uses, and protects personal information in connection with our website and services.

1. Introduction

InfoSearch Media, Inc. ("InfoSearch Media," "we," "us," or "our") is committed to protecting the privacy and security of the personal information we collect from visitors and clients of our website located at https://www.infosearchmedia.com (the "Site") and our related services. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and how you can exercise your privacy rights. By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with these practices, please do not use our Site or services.

2. Information We Collect

  • Information You Provide Directly: We collect information you voluntarily provide to us, including your name, email address, phone number, company name, job title, and any messages or inquiries you submit through our contact forms, email communications, or service agreements.

  • Account and Client Information: For clients using our Client Portal, we collect authentication credentials (username/email and password hashes), account preferences, and usage data related to your use of the portal.

  • Automatically Collected Data: When you visit our Site, we automatically collect certain technical information including your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and clickstream data through cookies and similar tracking technologies.

  • Business and Transaction Data: In connection with our services, we may collect information about your business, marketing goals, campaign performance data, keyword strategies, content assets, and related information necessary to provide our services.

3. How We Use Your Information

  • Service Delivery: To provide, operate, maintain, and improve our digital marketing, content strategy, SEM, and SEO services; to fulfill contractual obligations; and to communicate with you about your account or services.

  • Communications: To respond to your inquiries, send service updates, account notifications, and administrative messages. We may also send marketing communications where permitted by applicable law and in accordance with your preferences.

  • Analytics and Improvement: To analyze Site usage and performance, understand how visitors interact with our content, diagnose technical issues, and make improvements to our Site, products, and services.

  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests; to enforce our terms and policies; and to protect the rights, safety, and property of InfoSearch Media, our clients, and the public.

  • Business Operations: To conduct internal research, due diligence, financial reporting, and other legitimate business operations.

4. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience on our Site, analyze traffic patterns, and understand user behavior. Cookies are small text files stored on your device by your browser. Types of cookies we use include: (a) Essential Cookies — necessary for the Site to function properly; (b) Analytics Cookies — help us understand how visitors interact with the Site using tools such as Google Analytics; (c) Preference Cookies — remember your settings and preferences; and (d) Marketing Cookies — used to deliver relevant content. You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our Site. For more information on managing cookies, visit your browser's help documentation.

5. Information Sharing and Disclosure

  • Service Providers: We may share your information with trusted third-party vendors and service providers who perform functions on our behalf, such as web hosting, analytics, email services, and payment processing. These parties are contractually obligated to use your information solely for the purposes of providing services to us.

  • Business Transfers: In the event of a merger, acquisition, financing, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our Site of any change in ownership or use of your personal information.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests from public authorities (e.g., courts, government agencies).

  • Protection of Rights: We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.

  • No Sale of Personal Data: We do not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes.

6. Data Security

We implement commercially reasonable technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encrypted data transmission (TLS/SSL), access controls, secure server infrastructure, and regular security reviews. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We encourage you to use strong, unique passwords and to contact us immediately if you suspect any unauthorized use of your account.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining appropriate retention periods, we consider the nature and sensitivity of the data, the purposes for which we process it, potential risk of harm from unauthorized use or disclosure, and our legal obligations. When personal information is no longer needed, we will securely delete or anonymize it. Account and client data is retained for the duration of the client relationship and for up to five years thereafter to comply with legal, tax, and business record requirements.

8. Your Privacy Rights

  • Access and Portability: You may request access to the personal information we hold about you and, where applicable, request that we provide it in a portable format.

  • Correction: You have the right to request correction of inaccurate or incomplete personal information we hold about you.

  • Deletion: You may request deletion of your personal information, subject to certain exceptions (such as legal obligations or legitimate business interests).

  • Opt-Out of Marketing: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

  • California Residents (CCPA/CPRA): If you are a California resident, you have additional rights under the California Consumer Privacy Act and the California Privacy Rights Act, including the right to know about personal information collected, disclosed, or sold; the right to delete personal information; the right to opt out of the sale or sharing of personal information; and the right to non-discrimination for exercising privacy rights.

  • To exercise any of these rights, please contact us using the information in Section 11 below. We will respond to your request within the timeframe required by applicable law.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 16, please contact us immediately.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: InfoSearch Media, Inc. 9300 Culver Blvd, Suite 400 Culver City, CA 90232 United States Email: info@infosearchmedia.com Phone: +1 (310) 555-0180 We will respond to your inquiry within a reasonable time and no later than required by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will post the updated policy on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Site or services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

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